922bet Terms and Conditions

1. Introduction and Definitions

These terms and conditions ("Terms") govern the relationship between the 922bet platform and its users. By accessing the website or mobile platform, or by creating an account, you are considered to have fully accepted these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

Definitions

The key terms used in this document have the following meanings:

• "Platform" — The 922bet website, mobile site and all related services.
• "User" or "Member" — Any person who holds a registered account on the platform.
• "Money" or "Balance" — The funds held in a member's account in Bangladeshi Taka (৳).
• "Bonus" — Additional funds or benefits provided by the platform as a promotional offer.
• "Bet" — Funds allocated to participate in any game or event.
• "KYC" — The identity verification process (Know Your Customer).

922bet operates as a secure and reliable online gaming platform. We follow fair play principles and keep all transactions protected through SSL encryption.

2. Eligibility and Account Registration

2.1 Age Requirement

To register and participate on the 922bet platform, a member must be at least 21 (twenty-one) years of age. This platform is strictly prohibited for minors. Providing false age information will result in the immediate closure of the account and all balances may be forfeited.

2.2 One Person, One Account

Each individual may create only one account. If multiple accounts belonging to the same person are found, all accounts will be permanently closed and all accumulated balances may be forfeited.

2.3 Accuracy of Information

Members must provide true, accurate and complete information at the time of registration. If any provided information changes, the account profile must be updated or the support team must be notified. 922bet will not be held responsible for any loss of funds or benefits due to incorrect information.

2.4 Account Security

The member is solely responsible for maintaining the confidentiality of their password and login details. Disclosing or sharing login details with any third party is strictly prohibited. If you suspect unauthorized access to your account, notify the support team immediately. The member will be held responsible for any activity carried out by another person on their account.

2.5 Identity Verification (KYC)

922bet may request supporting documents to verify a member's identity at any time. Identity verification may be mandatory for withdrawals. Withdrawals may remain on hold if the required documents are not provided in time.

3. Bonuses and Promotional Offers

3.1 Welcome Bonus

New members will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳5,000. For example:

• Deposit ৳1,000 → ৳2,000 bonus → total balance ৳3,000.
• Deposit ৳6,000 or more → maximum ৳5,000 bonus → total balance ৳11,000.

3.2 Wagering Requirements

The welcome bonus must be wagered 20 times (20x) before it can be withdrawn. That means a bonus of ৳1,000 requires a total of ৳20,000 in bets to be placed. Wagering contributions may vary by game — full details are available on the bonus page.

3.3 General Bonus Rules

• Only one welcome bonus may be claimed per account.
• Bonus balance cannot be withdrawn directly — it becomes withdrawable only after the wagering requirement has been completed.
• Bonus offers may have an expiry date — expired bonuses will be cancelled automatically.
• 922bet reserves the right to modify, temporarily suspend or cancel any promotional offer.
• If misuse or manipulation of the bonus system is suspected, the bonus will be cancelled.

3.4 Cashback Offers

VIP members receive weekly cashback according to their tier. Bronze tier receives up to 0.2%, Silver tier 0.4%, Gold tier 0.6%, and Platinum tier 0.8% weekly cashback.

4. Deposit and Withdrawal Policy

4.1 Deposit Rules

The minimum deposit amount at 922bet is ৳100 (per payment method). Accepted payment methods are: bKash, Nagad, Rocket and bank transfer.

• Deposits are generally credited to the account instantly.
• The correct reference number must be used when making a deposit.
• Deposits from third-party accounts are not accepted — the source of the deposit must be the member's own account.
• If a deposit is delayed due to a technical issue, notify the support team with proof.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Approved withdrawals are generally completed within 1 (one) hour.

• Only a payment method registered in the member's own name may be used for withdrawals.
• Withdrawals may remain on hold until KYC verification is completed.
• Wagering requirements must be met before bonus balance can be withdrawn.
• If fraud or misuse is suspected, a withdrawal may be held pending investigation.
• 922bet does not impose mandatory taxes or charges on the withdrawal process; however, 922bet is not responsible for any charges applied by the payment service provider.

4.3 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). For transactions in foreign currency, the prevailing exchange rate will apply.

5. Betting and Gaming Rules

5.1 General Gaming Rules

Each game and betting section has its own specific rules. All games on 922bet are operated following fair play principles.

• A bet that has been confirmed once cannot be changed or cancelled.
• If any bet becomes unsettled due to a technical error, 922bet reserves the right to void that bet.
• In sports betting, if an event is cancelled, the bet amount will be refunded.

5.2 Minimum and Maximum Bets

The minimum and maximum bet limits for each game are displayed in the game interface. 922bet reserves the right to change bet limits in special circumstances.

5.3 Game Results

All game results are verified and determined through a fair process. For live casino games, the game provider's own rules apply. In the event of a dispute over any result, 922bet's decision will be considered final.

6. Prohibited Activities

The following activities are strictly prohibited on the 922bet platform:

• Creating or operating multiple accounts.
• Providing false or fraudulent information.
• Manipulating or abusing the bonus system (Bonus Abuse).
• Money laundering or using funds from illegal sources.
• Using software, bots or automated methods to play games.
• Allowing a third party to operate your account.
• Playing in collusion or coordination with other members.
• Attempting to interfere with the platform's security systems.
• Using fraudulent payment methods (such as chargebacks).
• Exploiting technical errors and failing to report them.

Any member found to be involved in any of the above prohibited activities will have their account immediately and permanently closed, and all balances may be forfeited. Legal action may be taken if necessary.

7. Account Suspension and Closure

7.1 Voluntary Closure

A member may temporarily or permanently close their account at any time through the support team. Please ensure any available balance is withdrawn before closing the account.

7.2 Suspension by 922bet

922bet may suspend or close a member's account for the following reasons:

• Breach of terms and conditions.
• Suspicion of fraud or deception.
• KYC verification not completed.
• Evidence of being a minor.
• Legal instruction or order from a regulatory authority.
• After extended inactivity (generally accounts inactive for more than 12 months).

7.3 Appeals Process

If an account is suspended, the member may appeal by email at [email protected] or through 24/7 live chat. 922bet will review the appeal within a reasonable time.

8. Limitation of Liability and Disclaimer

8.1 Service Availability

922bet makes every effort to ensure uninterrupted service, but the service may be temporarily disrupted due to technical issues, maintenance or other reasons. 922bet is not obliged to provide compensation for such disruptions.

8.2 Third-Party Services

922bet is not directly responsible for issues arising from the services of game providers, payment service providers or other third parties. However, we will always endeavour to help resolve any member issues.

8.3 Gaming Losses

Gaming is a recreational activity. 922bet is not responsible for financial losses incurred through gaming. Members play entirely at their own risk. Please game responsibly and do not bet beyond your means.

9. Privacy and Data Protection

922bet places the highest importance on the protection of members' personal information. We use SSL encryption technology to keep all data and financial transactions secure.

• Member data is used solely for the purpose of providing services.
• Data is not sold to third parties.
• Data may need to be disclosed to relevant authorities under legal obligations.
• For details about cookies and tracking, please see our Privacy Policy.

10. Responsible Gaming

922bet believes that gaming is for entertainment only, and the mental and financial well-being of all members is very important to us.

10.1 Setting Limits

Members can contact the support team to set their own deposit, withdrawal, and betting limits. We encourage you to play in a controlled manner.

10.2 Self-Exclusion

If a member feels their gaming habits are getting out of control, they can request a temporary or permanent self-exclusion. 922bet takes such requests very seriously and acts on them promptly.

10.3 Minor Protection

This platform is for users aged 21+ only. Family members can contact the support team to help keep minors away from gaming.

For more details about responsible gaming, please visit our Responsible Gaming page.

11. Changes to Terms & Contact

11.1 Right to Make Changes

922bet reserves the right to modify these terms and conditions at any time. Members will be notified of significant changes via email or through a notice on the platform. Continued use of the platform after updated terms are published will be considered acceptance of the new terms.

11.2 Dispute Resolution

In the event of a dispute regarding these terms, an initial attempt at resolution will be made through the support team. 922bet is committed to resolving all complaints fairly and in a timely manner. If a dispute remains unresolved, the applicable legal process will be followed.

11.3 Contact

For any questions or feedback about these terms, please get in touch with us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali.

11.4 Entire Agreement

These terms and conditions, the privacy policy, and related policies together form the entire agreement between the member and 922bet. If any part of these terms is found to be invalid or unenforceable, the remaining parts will continue to be fully effective.